Last Update: 24/11/2024

Terms and Conditions and Cancellation and Refund Policy

Welcome, because we care about your interest, it is important to read and understand the following terms and conditions, as your access and use of the site or the completion of the purchase or when you click on the word (I agree) you acknowledge and agree, without any modification and without any restrictions or substitution, to the terms and conditions contained in this (Agreement). You acknowledge and warrant your legal right to enter into this agreement and use the site in accordance with all the terms and conditions contained therein within the services provided by the express visa traveler company for travel and tourism and its address (Riyadh - Al-Hada District - Jeddah Road - 2461) Commercial Registration No. 1010611219 and Tax Number 311479280800003 It is referred to as (express visa) as a trademark registered in the Ministry of Commerce - registration number 1438006698 or (we) as the first party to this agreement, and includes express visa Company branches, website, application, customer service center, and the corresponding applicant On these terms referred to as (Customer) or (User) as a third party.

These terms and conditions represent a formal agreement "legal contract" between the express visa application and the customer using the express visa platform.

 

First Article

Definitions:

1. "Customer" is the person who uses the express visa website to make a reservation of the Accommodation.

2. "Cancellation Policy" refers to the terms and conditions under which the Customer can cancel or amend any order submitted.

3. "Booking" refers to the customer placing an order on our website or application or through one of our branches or through the unified contact number or WhatsApp application.

4. "Booking Confirmation" refers to the confirmation received by the customer via email.

5. "Method of payment" refers to the method of payment of the Booking Fee.

6. "Prepayment" refers to the customer's payment now through the website after completing the booking process.

7. "Wallet" refers to a means of keeping the customer's balance and rewards with express visa, to be used in his future bookings.

 

 

Second Article

Visa Department

1.      The customer is fully responsible for the correctness and accuracy of the information provided by him and included in the visa application, and the customer bears all the financial and legal effects that may occur in the event that it is proven otherwise.

2.      express visa is committed to submitting the visa application as soon as possible, and any delay in issuing the visa from the embassy or the unified visa center for any reason after submitting the application is not the responsibility of express visa.

3.      In the event that the visa is refused by the embassy or the unified visa center for any reason, express visa is not obligated to compensate the customer for any damages that may arise from this.

4.      The service fees charged by express visa are non-refundable after the appointment booking is confirmed.

5.      In the event that the customer does not attend the appointment specified at the embassy or the unified visa center, he is not entitled to a refund of any of the amounts paid.

6.      In the event of loss of the customer's documents/documents due to a mistake or default of a third party (embassy, unified visa center, delivery companies), express visa does not bear any responsibility towards the customer.

7.      In the event of a visa application to the United States, express visa assumes no responsibility in the event of any delay in activating the CGI number.

8.      In the event of applying for an entry visa to any of the European countries that are signatories to the Schengen Agreement, the customer must pay the fees for booking a new appointment whenever he changes the center specified by him to provide the service (fingerprint).

9.      In the event that the customer "wishes" to reschedule the appointment within less than 72 hours from the time of the appointment, he must pay the fee for booking a new appointment provided that there is a new appointment available.

10.   The client is responsible for attending the appointment of the embassy or the unified visa center on the specified date and date with the necessary requirements.

11.   When making any amendments to the data provided by the customer after creating the order, additional fees may be required.

12.   express visa assumes no responsibility towards the customer after the visa is issued.

13.   express visa shall not be responsible for compensating the Customer for any additional amounts that the Customer may pay to the Embassy, the Unified Visa Center or the shipping companies after submitting the visa application.

14.   When submitting the visa (for non-Saudis), the amount of the visa, service, medical insurance, appointment and translation is non-refundable due to the multiplicity of requirements for the embassy and the need to work on translating most of the documents.

15.   Whether or not the visa application is accepted, as well as the time specified for issuing the visa, is a special decision (at the embassy), and express visa does not guarantee the acceptance of the application or the expected duration of that.

16.   express visa does not bear any consequences or damages that may be caused to the customer as a result of canceling or postponing the appointment from the embassy.

17.   In order to avoid any financial losses that the customer may incur, it is advised not to make paid flight reservations or hotels, until the visa is issued, with the exception of some embassies whose visa application is required to have confirmed reservations, such as Germany or any other embassy, and express visa is not responsible for compensating the customer in the event that he cancels reservations.

18.   In the event that the customer requests "unconfirmed" initial reservations by express visa when applying for a visa from any of the embassies that require confirmed reservations to accept the application, he will be solely responsible in the event that the application is rejected.

19.   In the event of leakage of any document related to the customer, express visa does not bear any legal responsibility for this and is not obligated to pay any compensation to the customer.

 

Third Article: 

Study Abroad Department

1. The customer is fully responsible for the correctness and accuracy of the information in applying to institutes and universities around the world, and the customer bears all the financial and legal effects that may occur as a result.

2. express visa is committed to applying to institutes and universities as soon as possible, and any delay in admission after submitting the application is not the responsibility of express visa.

3. The service provision fees charged by (express visa) are non-refundable.

4. In the event of loss of the client's documents/documents due to the error or default of a third party (embassy, unified visa center, delivery companies, language institute), express visa does not bear any responsibility towards the customer.

5. The customer is responsible for attending the embassy appointment or the unified visa center on the specified date and date with the necessary requirements.

6. express visa does not bear any responsibility towards the customer in any of the consequences that may occur to him at airports / institutes / universities.

7. In the event of the client's failure to comply with ethics and violation of the internal policy of (Institute, University), express visa is not responsible for any action that may be taken against him by (Institute, University).

8. Determining the timing of study in (institutes, universities) and any changes that may occur to it is up to (the institute or the university).

9. express visa is not responsible for compensating the customer for any additional amounts that the customer may pay to institutes/universities/housing.

10. The Institute is responsible for choosing housing for the client, and express visa is not responsible for any consequences that may arise from this.

11. The cancellation and refund process for Study Abroad Services is subject to the express visa policy, and the acceptance of these Terms is an integral part of the approval of the express visa Cancellation and Refund Policy.

12. This Agreement shall be subject to the provisions of "Force Majeure", which exempts all parties from their obligations in the event that implementation is impossible due to the existence of force majeure circumstances beyond the control of the parties.

13.The cancellation request is submitted by filling out the "Refund Form", and the customer can deliver it through the approved communication channels (e-mail, branches, WhatsApp) before the beginning of the study.

14. If the cancellation request is submitted 21 days or more before the start date of the study, the customer is entitled to a refund of 85% of the tuition fees paid excluding registration fees, insurance.

15. If the cancellation request is submitted within less than 21 to 14 days from the date of the start of the study, the customer is entitled to a refund of 80% of the tuition fees paid except for registration fees and insurance.

16. If the cancellation request is submitted within less than 14 to 7 days from the start of the study, the customer is entitled to a refund of 70% of the tuition fees paid except for registration fees, insurance.

17. If the cancellation request is submitted less than 7 days before the start of the study, the customer is not entitled to a refund of any of the fees paid including the tuition fees.

18. If the cancellation request is after the start of the study, the student is not entitled to a refund of any of the tuition fees paid.

19. If the cancellation request is after the client's arrival in the country of study and the beginning of the study:

a.      The customer can use the canceled weeks as a credit for academic weeks to be used within 12 months from the date of cancellation, provided that the cancellation request is at least 7 days before the beginning of the school week.

20.   In the event that the cancellation request is due to refusal to accept the visa application, the customer has the right to refund the full tuition fees paid, provided that he submits proof of this at least 7 days before the start of the study.

21.   The refund process is made within 10 days from the date of the cancellation request, and is done via bank transfer to the same bank account used for payment.

22.   In the event that the customer chooses the redemption method, whether it is cashback or days balance, he is not entitled to request a change of method later.

23.   In the event that the housing reservation is canceled after payment, and within a period of not less than four weeks, the equivalent of two weeks' rent will be deducted from the reservation value and the rest of the housing fees paid will be refunded.

24.   If the request to cancel the housing reservation (student) is within a period of less than 4 weeks from the date specified for the beginning of the reservation, none of the fees paid will be refunded.

 

Fourth Article:

Hotels Deparment

1.  Cancellation and refund policy varies by hotel and booking type. Please see the details of the specific cancellation and refund policy of the hotel you wish to book. You will find this information on the room details page and during the booking process.

2.  We reserve the right not to accept bookings (exceptional cases of cancellation of a confirmed reservation) at our sole discretion and for any legal reason without the need to justify the refusal, and the main reasons for the rejection of the reservation include (but not limited to):

-       Violation of the terms and conditions stipulated on the site 

-       Closure of the property.

-       Force majeure.

-       Economic and trade sanctions.

-       False information provided by customers.

-       Inappropriate behaviors. 

 

3.      We reserve the right to ban users from browsing our site, prevent them from doing so and include them in the (blacklist) permanently or temporarily at our sole discretion. 

4.      Please note that express visa reserves the right to cancel or reject any reservation without notice in the event of (pricing errors) and to clarify this, it is an error that appears on the site and that is related to prices and the customer cannot know that it is incorrect and in this case the reservations will be canceled and the amount paid to the customer will be returned. 

5.      The customer has the right to submit a request to amend the hotel reservation. This request will be reviewed in accordance with the property's amendment or cancellation policy, and the customer will be notified accordingly.

6.      The fees will be refunded to the customer within 5 working days from the date of cancellation or change in the hotel reservation, and the amounts will be refunded in the same payment method used by the customer to make the reservation or add the amount to the customer's wallet after his approval. Please note that the redemption period may vary depending on the customer's bank policy. 

7.      express visa" is not responsible for any damages or losses incurred by the customer as a result of using the website while booking the hotel, or for any price changes after booking, or for any damages resulting from events beyond its control.

8.      Some hotels set the last check-in date, and failure to show up on time may result in canceling the reservation at the hotel, the customer must inform the property express visaly in case he may arrive late than the specified time.

9.      At express visa, we make sure to mention all hotel facilities on the booking page and if some of the facilities booked upon your request are not available upon arrival at your property, we recommend that you file a complaint with the property management. express visa does not guarantee the availability of any of the facilities you have pre-ordered and not mentioned on the booking page.

10.   At express visa, we are keen to provide the best prices for the available rooms, and the value of taxes that vary from country to country and can be compared before completing the reservation is clarified, and it is fully clarified in the booking message.

 

11. Terms and Conditions of Hotel Booking Promotions:

•        Offers are available for bookings made through the express visa app or website only.

•        The total value of the booking must not be less than SAR 250 to receive any of the rewards.

•        Cashback worth 99 riyals.

•        Cashback is only available for bookings of two days or more.

•        Cashback will be added to the customer's wallet after check-out from the property.

•        Cashback is valid for 3 months from the date of addition.

•        It can be used in the company's services available through the application, except for flight and hotel reservations.

•        Delivery voucher worth SAR 50

•        The voucher will be sent via email or WhatsApp messages after check-out from the property.

•        The type of application for which the voucher can be used may vary and depends on the partnerships available to the company at the time of using the voucher.

•        Exemption from service fees on a single visa

•        Booking must be prepaid to get this discount.

•        The discount can be used once per booking.

•        Discounts cannot be converted into cash.

•        These offers cannot be combined with any other offers or discounts.

•        In case the customer makes a recurring booking with the same arrival and departure dates, the customer is entitled to receive one reward from express visa. The nature and value of the bonus will be determined in accordance with express visa's internal policies.

•        express visa reserves the right to modify or cancel such offers at any time without prior notice.

•        Services are used in advance in case of prepayment.

•        Amount of services will be deducted in case of cancellation of the reservation.

 

12. SIM Card's:

-       The customer has the right to obtain the electronic chip 24 hours before arrival at the property in case of pre-paid booking outside the Kingdom of Saudi Arabia.

-       In case of booking on arrival outside the Kingdom, the SIM card will be issued after confirming check-in.

-       Estimating the amount of data available on the electronic chip depends on the duration and value of reservations.

13.   Free International Driving License:

-       The customer must have a valid Saudi driving license.

-       Booking must be prepaid.

 

14.   express visa does not bear any responsibility or compensation for the customer in the event that the property cancels the reservation or changes its date and express visa deals with the customer as an agent for the property and is not authentic.

 

Fifth Article: 

Airline Tickets Section

1.      Bookings and payment:

•  All bookings are subject to the policies of the airline booked on.

•  Full payment of the ticket must be made at checkout.

•  Prices quoted on the website are subject to change until the booking is confirmed.

•   Any taxes or fees payable to the airport are excluded from the total price.

•   express visa reserves the right to charge additional fees for its services which are non-refundable.

 

2. Adjustments and cancellations:

•  Dates and destinations can be modified based on availability and are subject to adjustment fees per booking.

•  In case of cancellation by the customer, cancellation fees may apply according to the company's policy, flight and class of ticket.

•  Some bookings are non-refundable as per airline policies.

•   Any amendment to your flight booking can be made through the express visa website, but in some cases, you may have to contact the airlines express visaly.

3. Some bookings are subject to change depending on airline policies.

 

4. The refund policy is subject to the policies of the airlines, and the refund is made if the amount is returned to express visa by the airline or the flight service provider.

 

5. Visas and Documents:

• The customer must check the visa requirements and necessary documents before traveling.

• It is the customer's responsibility to ensure that the documents (such as passports, immigration permits) and others are valid before traveling.

• We are not responsible for the non-acceptance of the customer on board the flight due to the lack of correct documentation, and the consequences thereof.

•  According to the rules and regulations of the airlines, the standard time to complete travel is three hours before the departure time.

6.      Responsibility:

•  We are not responsible for any loss or damage resulting from flight delay, cancellation, change or any other express visa's delivery services and express visa is not obligated to pay any compensation to the customer.

•  The customer bears full responsibility for the information and data provided by him and the validity of this information and data is verified during submission.

•  The customer must abide by the aviation policies and instructions issued by the competent authorities.

 

Sixth Article

Travel Packages & Trip Design Section

1. The customer is fully responsible for the correctness and accuracy of the information provided by him and included in the travel history request for the package, and the customer bears all the financial and legal effects that may occur in the event that it is proven otherwise.

2. The service fee charged by express visa is non-refundable after submitting the travel package request.

3. In the event of loss of the customer's documents/documents due to error or default of a third party (embassy, unified visa center, delivery companies), express visa does not bear any responsibility towards the customer.

4. When making any amendments to the data provided by the customer after submitting the order, additional fees may be required depending on the services chosen by the customer.

5. express visa does not bear any responsibility towards the customer regarding the selected cities and the problems he may face in the city chosen for him after designing the travel trip.

6. express visa is not responsible for compensating the Customer for any additional amounts that the Customer may pay to the Embassy, Unified Visa Center, shipping companies, airlines, accommodation, car rental companies or airport pick-up services after submitting the package application.

7. express visa does not bear any consequences or damages that may be caused to the customer as a result of canceling or postponing the appointment from the airline, embassy or hotel.

8. In order to avoid any financial losses that may be incurred by the customer, it is advised not to make paid flight or hotel reservations, until the visa is issued, with the exception of some embassies whose visa application is required to have confirmed reservations, such as Germany or any other embassy. express visa is not responsible for compensating the customer in the event that he cancels reservations.

9. express visa does not bear any responsibility or any compensation related to external parties in the event of pandemics, natural disasters or any problems beyond its control from external parties such as: embassies - airlines - accommodation - car rental - cities that have been chosen for travel - reception at the airport by operating companies - passports at airports and others.

10. express visa does not assume any financial responsibilities or compensation related to flight delays.

11. The service fees charged by (express visa) for services complementary to the travel trip after submitting a travel package request depend on the terms and conditions related to external parties such as: airline tickets and others, and the refund policy depends on the type of each service chosen by the customer and express visa does not guarantee a refund of any amount paid after submitting the request.

 

Seventh Article

Blue Week:

1. For purchases in the visa section:

-       There is no minimum bill to get cashback.

-       Maximum cashback that can be earned 100% of the purchase amount or SAR 200, whichever is lower.

2. For purchases in travel support services:

-       There is no minimum bill to get cashback.

-       Maximum cashback that can be earned is 100% of the purchase amount or SAR 100, whichever is lower.

3. For purchases in the hotel section:

-       Minimum bill for cashback is SAR 200.

-       Maximum cashback that can be earned is a fixed amount of SAR 200.

4. For purchases in the service of institutes and study abroad:

-       Minimum bill for cashback is SAR 5,000.

-       Maximum cashback that can be earned is a fixed amount of SAR 500.

5. General Rules:

-       Cashback will be granted only if bills are paid exclusively online using credit cards and mada for Al Rajhi customers. 
-       The Cashback is valid for 90 days.

-       The customer can use all cashback amounts received again in "express visa Hotels" only and before the expiry of the amount.

-       Cashback will be granted in the digital wallet in the express visa app only, and cannot be withdrawn with cash

-      Customer cannot combine two offers at the same time (promo code – express visa discount – cash back).

Eighth Article

Orange Friday

1. For purchases in the visa section:

-       30% discount for service fees. is no minimum bill to get cashback.

2. For purchases in the hotel section:

-       Minimum bill for cashback is SAR 250.

-       Maximum cashback that can be earned is a fixed amount of SAR 150.

-       The Cashback is valid for 90 days.

-       The customer can use all cashback amounts received again in "express visa Hotels" only and before the expiry of the amount.

Ninth Article

Establishment Day:

-       Cash back 222 riyals for hotel reservations for electronic payment and a minimum of 700 riyals for reservation.

-       The balance is valid for visas and support services only.

 

Tenth Article

Roulette:

1.      The validity of using the discount codes granted as prizes through the game expires after one month of receiving them.

 

Eleventh Article

94th National Day Offers:

1.      Offer Start Date: September 10 and End Date: September 25

2.      Visa service: Cash back 94 riyals per order according to the following details:

-       One order per customer

-       Minimum bill 150 riyals

-       Valid for hotel bookings up to 3 months from offer date

-       Intended only for orders paid through electronic payment channels.

 

3.      Hotel service: Cash back 194 riyals per order according to the following details:

-       One order per customer

-       Minimum reservation amount of SAR 600

-       Valid for hotel bookings up to 3 months from the date of offer.

-       Intended only for orders paid through electronic payment channels.

 

Twelfth Article

Adjustment:

1.      express visa reserves the right to amend these Terms and Conditions from time to time. Please note that any amendments to the Terms and Conditions will be posted on the Site and become effective immediately upon posting. The customer should periodically review the terms and conditions for any updates. By using and continuing to browse the site, you agree that updates may be made to it or change and modify the terms and conditions.

 

2.      The customer must read these terms and conditions every time he visits the site to ensure that you are aware of all the previous terms and conditions. Therefore, your continued use of the Site constitutes your acceptance of any change in the Terms and Conditions.

 

Article XIII

legal responsibility

-       -The information, recommendations and/or services provided to you on or through the Website, Service and Platform are for general information purposes only and do not constitute any advice. express visa will maintain as much as possible the correctness and updating of the Website, the Platform and its contents, but does not warrant that the (contents) of the Site or Platform are free from errors, defects, malware and viruses and does not guarantee the correctness, accuracy and updating of the Website and the Platform.

 

-       -express visa shall not be liable for any damages resulting from the use (or inability to use) the Website or the Platform, including damages caused by malware or viruses, nor shall it be liable for the inaccuracy or incompleteness of the information, the Website or the Platform, unless such damage is caused by willful misconduct or gross negligence on the part of express visa.

 

Article XIV

Contract Duration and Termination:

-       The contract between the customer and express visa is indefinite. The Customer has the right to terminate the Contract at any time by permanently deleting the Platform installed on his smartphone, thereby disrupting your use of the Platform and the Service. You can close your user account at any time.

 

-       express visa has the right to terminate the contract with immediate effect at any time (by disrupting your use of the Platform and Service), in the event that you do any of the following: (a) violate or breach any of the User Terms, and (b) if express visa believes that you are misusing the Platform or Service.

 

-       express visa is not obliged to send a prior notice of termination of the contract.

 

Article XV 

Fraud Management:

-       If your booking shows signs of fraud, abuse, or suspicious activity, express visa may cancel a travel booking that matches your name, email or account, as well as cancel any accounts associated with express visa. In addition, the Site may verify your credit card if you have conducted any fraudulent activity, and we reserve the right to take any legal and/or civil action and you may be responsible for any monetary losses of the Site, including litigation costs and damages. To cancel or freeze your account, please contact customer service.

 

-       express visa reserves the right to take all necessary steps to ensure the confidentiality, security and integrity of the system while taking care of our customers and protecting their information. To this end, we may take various measures to verify and verify the validity of orders placed by you. If express visa, in its sole discretion, acknowledges that your purchase transaction is not or is not fairly shown as original, reliable, executable or valid, it may cancel the booking at any time before the scheduled departure date of the relevant aircraft or before the expected date of visit to any property booked through express visa.

 

 

-       In the event that a refundable booking is made and subsequently cancelled, express visa reserves the right to charge a processing fee if the cancellation is determined to be "exploitative" in nature. The processing fee will be a variable percentage of the booking value and will be deducted from any refund due to the customer. Please note that express visa's determination of what constitutes abusive cancellation behavior is at its sole discretion.

 

Article XVI 

Disclaimer of Warranties

-       express visa does not have any warranties, whether express or implied, regarding the content of the site, and reserves the right to waive all warranties to the fullest extent permitted by law.

 

-       It is the customer's responsibility for his access and use of software and other materials on or through the express visa website. express visa makes no warranties about the reliability, accuracy or freedom of such software.

 

-       Subject to applicable law, express visa, its licensors, suppliers and/or service providers shall not, under any circumstances, be liable for any express visa or inexpress visa, incidental, special, punitive, consequential or exemplary damages for any kind of damages (including but not limited to loss of profits, lost savings or revenue, loss or corruption of data or information) arising from any means related to the use of the express visa website and application or Inability to use it, whether due to breach of contract, damage, negligence, effectiveness of products or other reasons, even if the customer has been informed of the possibility of such damages. This includes any information, products or services obtained on or through the Site, except for carriage provided by airlines relating to any type of ticket obtained through the use of the booking engine provided on the Site, which is subject to the Conditions of Carriage and applicable international agreements.

 

Article XVII

Fair Use:

1.By using the express visa Customer website you agree to the following points:

- You agree to use the Site only for your personal, non-commercial use.

- Use the Website Services only for legal reservations.

- Be at least 18 years old and have the legitimate right to create a legal obligation.

-  You inform all other persons on whose behalf you have booked of the provisions used in the booking, including all applicable rules and restrictions.

-  Not to make any fake, speculative or anticipation of the request. express visa may cancel without notice all confirmations associated with multiple bookings to one or more destinations or on approximately the same date.

-  Not to distort, alter or interfere with the front-end "appearance and appearance" of the Site or the underlying software code.

- Not to take any action that may lead to any unlikely or improper pressure on the site or its infrastructure.

- It is your personal responsibility to abide by all special terms and conditions which include, but are not limited to, full payment of all amounts due in a timely manner and in compliance with all rules regarding the availability of prices, products, services, all fees, estimated tax value, duties and taxes resulting from the use of the Site.

- Not to do anything that may damage, interfere with, hinder access to or harm the availability of content on the Site.

- Do not download any files that carry computer viruses or any other codes, or programs intended to intercept, destroy or limit the functionality of the site.

- Not post, distribute or upload any defamatory, offensive, harmful, threatening, abusive, devious, racist, morally inappropriate or other illegal content or information or send any spam series, spam material or any other form of communication in large quantities.

- Not to threaten, harass, abuse, disrupt, or infringe on the rights of others, including their individual rights.

- Not to obtain or attempt to obtain unauthorized access to the site or any account of a member on the site, or impersonate any personality or distort the membership with another person.

- Not to do, cause or allow anything that could cause damage or infringe the intellectual property rights of the Site, any of our associated companies or any other parties.

- Not doing anything illegal that could create any liability on the part of express visa.

- Not to infringe on this Agreement or any applicable legislation in any way.

- Do not upload or attach files that contain software or other materials protected by intellectual property rights laws or (any private or public rights) unless the user owns or controls the rights or has all consents as required by law.

- Do not download or attach any files that contain any viruses, corrupted files or any similar software or programs that may cause damage to the work of another computer.

- Not to erase copyright, legal notices or proprietary labels in any uploaded file.

- Not to falsify the origin or source of the software or other materials contained in the downloaded file.

-  Not to advertise or offer to sell any goods or services, or to conduct or send surveys, contests or chain letters, or to download any file posted by another user, and it should be noted that it is not allowed to promote them in these ways legally.

-  Not to access, monitor or copy any content or information from this website using robot, spider, scraper, or any other automated means or any manual process without express written permission.

- Not to violate the restrictions on the site or any circumvention or circumvention of other measures used in order to prevent or restrict access to this site.

- Not to take any action that imposes, or may impose, in our sole discretion, an unlikely or disproportionate burden on the infrastructure of the Site.

- Not to make a deep link to any part of this website (which includes, without limitation, the purchase of any travel services) for any purpose without our express written permission.

- Not to add, view, upload, modify, publish, move, update or share the following:

- Information belonging to another person that the user has no right to retain. Unwanted information, causing serious harm to minors, information that is racist, invasive of the privacy of others, ethnically hated, or that encourages money laundering or gambling. or information that infringes any patent, trademark, copyright or any other proprietary right. Information that deceives or misleads the addressee about the origin of this message or any information that is offensive or of a threatening nature. or information that threatens the unity, safety, defense, or security of the nations with which we work, friendly relations with foreign states, or any public order, or causes incitement to commit any recognizable crime, or prevents the investigation of any crime or causes insult to another state. Or information through which a certain identity is impersonated.

 

2. If express visa finds that you have breached any of these Terms and Conditions and otherwise proves otherwise when using the Site, express visa reserves the right to:

- Warn you against violating these terms and conditions, and ask you to stop such behavior.

- Delete any material or content that you may have posted without notice.

- Take measures (including suspending, suspending or restricting your access) to and preventing you from using the Site.

- Cancel any bookings you may have made, without reference to you.

- Report your activities to ISPs or competent authorities.

-  Take legal action against you.

 

Article XVIII

Entire Agreement

- The terms and conditions attached to this agreement are considered as the entire agreement with the express visa traveler company for travel and tourism with respect to the site and application and cancel the previous understandings, proposals or agreements between the customer and the company.

-  The agreement includes the customer's approval of the conditions, rules and laws in force at service providers, airlines, government ministries and competent international and local organizations, as well as the requirements for making amendments to the service or requesting its return.

- The approval of this Agreement or any of the electronic memoranda, means that any hard copy thereof makes it acceptable and applicable in judicial circles just as if it were original documents.

- All the supposed names of companies, products, persons and symbols mentioned on the site and application, are not intended to refer to a specific individual, institution, product or event.

 

Nineteen Article

Applicable Law and Dispute Resolution

The terms of this contract shall be governed by and applied to the settlement of any dispute, claim or any controversy arising out of or relating to these User Terms or any violation thereof, termination, execution, interpretation, validity or use of the Site, Service or Platform, shall be governed by and construed in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia.

 

**This policy is the only and considered reference between express visa and the customer, and express visa is not committed to any other policy, and the approval of this contract and policy is a full commitment to all that is stated in it**